Full Terms & Conditions
You will receive an email notification confirming delivery dates within 24 hours of your order. My paintings are shipped out to you within 1-2 working days. For commissioned artworks, once approved, shipping will be arranged accordingly.
Paintings are carefully packaged using quality protective packing materials. On receipt of your painting, please check the parcel carefully. If any damage is evident, please notify me immediately.
I do not store credit card details nor do I share customer details with any 3rd parties.
COMMISSIONS AND BESPOKE PAINTINGS:
If you have seen a painting on my website that you love, only to discover that it has already been sold, do not worry. I am always happy to paint you something similar and can also produce it at the size you want. Just drop me an email and I can give you some prices and timescales. Commissions typically take 2- 4 weeks.
DIFFERENT SIZE / FORMAT:
If you see a painting on my website that would be ideal for you, but it is the wrong size and format for your wall, just let me know. I can quite often adapt a painting (any size can be created) to fit your requirements and can provide some size options and quotes along with further information on the commission process. As a guide, commissions are based on the same prices listed on the website.
RETURNS POLICY / 28 DAY MONEY BACK / SATISFACTION GUARANTEE:
I want you to love your painting or print so it is not a problem if, for any reason, you change your mind and would like to return your artwork within 28 days from your delivery date. Please get in touch by email: firstname.lastname@example.org or use the contact form.
You will need to arrange to return the artwork at your own cost and a refund will be processed on receipt of the artwork.